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Perfect Phrases for Communicating Change
The Right Phrase For Every Situation . . . Every Time

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Author: Lawrence Polsky, Antoine Greschel
Format: Paperback/176pp
Date: 2010
Number: MGH-738316


Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused - so you must choose your words carefully during times of upheaval.

Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:

  • Articulating new company initiatives
  • Responding to questions with confidence
  • Easing employees' fears
  • Clarifying roles and responsibilities
  • Addressing resistance and performance problems



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