Welcome to CLSR*Update* May 26th, 2020 - COVID-19 Announcement
Our customer service line is open Monday to Friday 8:30am to 3:00pm (GMT-4), and we are shipping print materials. Some of our staff are working from home and are available by email if you can't reach us by phone.
We recognize that most people are still offering their services remotely; be sure to reach out to our hard-working tech support team. They are here to answer your questions about online assessments. The list of our online assessments is available here; if you would like to start using any of these assessments send us an email at [email protected], and we will get you going.
We encourage you to stay up-to-date and educated on the situation by regularly visiting the Public Health Agency of Canada website, and we would like to thank all of the healthcare and essential service employees that are working tirelessly to keep our communities safe.
 Personality Dimensions in a Virtual World
So many of us have need to make the switch to online service delivery, but don’t have the experience to make it happen. A lot of what we do can be easily adapted in these times. Personality Dimensions has the same impact in the virtual world as it does face-to-face. Personality Dimensions in a Virtual World Guide gives you the framework to put your facilitation skills to work online.
Based on Roberta Neault and Deirdre Pickerell’s years of designing and delivering online education programs, Personality Dimensions in a Virtual World gives practical suggestions for working with individuals or teams.
Get your copy today for $30. You’ll get a digital download and copy of the USB mailed to your preferred address within Canada at no additional cost.
*Update* April 14th, 2020 - COVID-19 Announcement
The mandated the shutdown of non-essential businesses by the Province of Ontario has been extended until May 12th, 2020. The health and safety of our employees, our customers, and the public at large are of utmost importance, and for this reason we will be ceasing our physical operations until further notice. Resumption will depend entirely on the communications received from our government and public health officials.
In the meantime, our online assessment platforms are fully operational and our technical support team are working remotely. The list of these assessments is available here; if you would like to start using any of these assessments, send us an email at [email protected], and we will get you going.
These are trying times, and we ask that you continue to support Canadian businesses, but when the timing is right to do so. For now, stay at home and stay safe. We will do the same.
We encourage you to stay up-to-date and educated on the situation by regularly visiting the Public Health Agency of Canada website, and we would like to thank all of the healthcare and essential service employees that are working tirelessly to keep our communities safe.
Thank-you for your understanding during these unsettling times.
CLSR Inc. brings together a comprehensive offering of specially selected resources that explore new challenges and solutions. As a proud Canadian company, we aim to select quality Canadian resources wherever possible. Our catalogue includes new, innovative and exciting resources in career and organizational development; in addition to the tools and the best practices to put these into place. We offer a wide range of books, DVDs, assessments, and curriculums, along with certification and professional development training programs tailored to meet YOUR needs. Our goal is to provide the highest quality career and human resources materials and training programs to help you help YOUR clients achieve their goals. At CLSR we are your personal, professional, organizational, and career development resource specialists.
We're committed to personal & professional growth
At CLSR we support and encourage personal and professional growth – for ourselves and for everyone that we serve.
We believe that the opportunity to learn, in all the many forms that can take, is essential for personal growth and satisfaction. As well, on-going professional development serves to enhance the abilities of and recognition for career development, human resources, vocational rehabilitation professionals, as well as coaches, trainers and facilitators.
Here are some opportunities for learning, networking and professional growth that you need to know about:
CDPCBO - Career Development Practitioners’ Certification Board of Ontario (CDPCBO) The mission of the CDPCBO is to contribute to the advancement and promotion of the career development profession in Ontario and ensure the highest quality of career development service to the public.
Winnipeg Transition Centre - The Winnipeg Transition Centre, in partnership with the University of Winnipeg, Professional, Applied & Continuing Education is offering a Career and Employment Coach Certificate (CECC). CECC will provide workshop participants with intensive, hands-on training that will build and enhance their ability to assist unemployed individuals. In Ontario this Certificate is offered through Humber College, Toronto.
Of course these are just a few of the many opportunities that are available across Canada.If we’re missing something, please let us know.
CLSR – Twenty years in the making — and we’re just getting started!
 Imagine that. It’s been 20 years since we first opened our doors! Truly amazing. In some ways I can’t believe that I actually took the leap away from the University of Toronto and into entrepreneurship. Lots of sleepless nights went into making that decision. My husband had always said that he never wanted to be an entrepreneur and here I was taking the whole family into this new adventure.
For four exciting and exhausting weeks we set up a small office in the basement of our 1950’s bungalow (small being the operative word) and there were three of us trying hard not to trip over one another while getting to the telephone and fax machine. The telephone was the then popular ‘princess’ style in a now unknown shade of lavender, borrowed from one of my teenage daughters bedrooms.
After spending the day contacting old colleagues and friends about our new start-up business, and filling orders, my daughters and I would climb into the car and drive to the area where I hoped to locate our new business. We would stop for a promised meal at a fast-food restaurant – my bribe to encourage their participation in this nightly excursion – and then keep looking. After several nights on the road we found the spot we were looking for and contact was made with the real estate agent. They seemed somewhat surprised that we wanted to move in right away. Evidently they were used to a little more notice. What they didn’t know was that in order to use the downstairs shower (and with two teenagers in the house it was used regularly) we had to move stock out of the way! We were anxious to move into more spacious quarters – the sooner the better.
The first few months were full of new adventures. We opened our doors while the painters and tile-layers were doing their thing. Our office furniture consisted of folding tables and an odd assortment of chairs and now two princess phones which were quickly replaced by a real phone system. It was actually a lot of fun, a lot of laughter and a whole lot of where was that put? We were blessed to have a visit from a customer one day, Joan Walker, and she ended up coming every day – answering the phone, picking orders, helping customers and generally being a wonderful, much-appreciated help. Members of the team from my old U of T days dropped by and some became permanent employees. In fact, after the first month of so the team was comprised of members of the old group along with another family member. Most were with us for many years, ultimately leaving to retire or for health reasons; one person is still a greatly appreciated member of the team – Irene. We’ve now worked together for over 22 years!
It hasn’t always been smooth sailing. We’ve endured two break-ins and had to replace a lot of computer equipment – and beef up the security immensely. And Amazon wiped away a huge part of our business, as it did for most independent booksellers. But we’ve come out of it stronger. We turned a challenge to our operating model into a positive, focusing our energies on assessments, curriculums, workbooks and videos that support the work of career development and human resources professionals and professional coaches. And along the way there’s still lots of laughter and we can’t always find where we’ve put things – and it seems that regular access to cake makes a big difference to our operation too!
What a gift this whole process has been for me. Being able to help our clients do the great work that they are doing continues to be very rewarding personally. Yes, it is a lot of work – but how rewarding when we hear that because of something we’ve made available we’ve helped to make a positive impact on someone else’s life.
We continue to be very much involved in creating new and different materials in, expanding our market into other parts of the world – there are so many “possibilities” yet to be explored. I don’t think we’ll ever be able to answer the question: “Are we there yet?” In fact, I hope not. In so many ways it feels like we’ve just begun.
Thank YOU so much for being part of our team. We could not have done it without YOU – our clients, participants, facilitators and friends. Thank you for your business, your trust and your support. I wonder where the next couple of decades will take us.
 Denise Hughes is the Director and owner of Career/LifeSkills Resources Inc. and general editor of Personality Dimensions® materials and products. She just noticed the calendar and realized it is just past the 42nd anniversary of her introduction to career and type and temperament materials. Those experiences and the expertise she gained through her years with the Guidance Centre, University of Toronto, and now with CLSR, continue to shape the direction that both Career/LifeSkills Resources and Personality Dimensions® take.
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